WHERE WE ARE LOCATED
Theatre Raleigh is based inside the Kennedy Theatre, which is located around the back of the Duke Energy Center for the Performing Arts.
While the address is technically ” 2 E. South St.”, the entrance to the theatre is off of Salisbury St. (For GPS, use “780 S. Salisbury St. 27601)
If you are facing Memorial Auditorium, go to your RIGHT and follow the sidewalk around the back of the building. (If you go to the left you will end up at the loading dock for Memorial/Fletcher.) You will see the brick Kennedy Theatre sign on your left. The entrance to the theatre is under the portico, through the double glass doors.
Physical address: 2 E South Street, Raleigh, NC 27601
Best GPS address: 780 S. Salisbury St. Raleigh, NC 27601
ALL SHOWS IN THE KENNEDY ARE GENERAL ADMISSION.
The Kennedy lobby opens at least an hour before the show’s scheduled start time. The house usually opens 30 minutes prior to curtain. Once the doors open, seating is on a first-come first-served basis.
Please Note: Carousel in Concert will take place in the Fletcher Theater. For this show, specific seating locations will be assigned.
For patrons with accessibility needs, please see a House Manager or Theatre Raleigh staff member when you arrive at the theatre. We have specific seating locations that are wheelchair accessible and we always reserve at least two of these spaces for each performance.
If possible, please print out your tickets ahead of time and bring them with you when you attend the performance.
If you are unable to do so, please stop by the box office window when you arrive and we will print them for you! You must have a printed ticket in order to enter the theatre.
TICKET CHANGE INFORMATION
If you need to change the date of your tickets, please call the box office at (919) 832-9997.
We are happy to accommodate ticket change requests across the run of a show, but are unable to transfer tickets to a different production.
Please Note: Request for ticket changes must be made at least 24 hours prior to the performance date. We do not offer refunds for unused tickets.
- Why can’t I select my seats when purchasing tickets online?
Seating in the Kennedy Theatre is General Admission. The House typically opens 30 minutes prior to the start of the show, and seating is first-come first-served.
Seating in the Fletcher Theater is ASSIGNED
Reserved seating is available for handicapped patrons, and VIP patrons. Please email <email@example.com> if you have questions about reserved seating.
- I purchased tickets but am unable to attend the performance I selected. Can I move my tickets to another day?
Yes! If you need to change the date of your tickets, please call the box office at (919) 832-9997. We are happy to accommodate ticket change requests across the run of a show, but are unable to transfer tickets to a different production.
Please note: Request for ticket changes must be made at least 24 hours prior to the performance date. We do not offer refunds for unused tickets.
- I am unable to print out my tickets via the email link. Can I pick them up at Will Call?
Yes. If you are not able to print out your tickets, please come to the Box Office and we will print them out for you.
- Can I use electronic tickets on my phone instead of printing them out?
No. Every patron must have a printed ticket to enter the theatre. If you are unable to print your tickets ahead of time, please stop by the box office before the show and we will print them out for you.
- If I purchase tickets online will you mail them to me?
No. When you purchase tickets online you should receive an email confirmation with a link to print out the e-tickets. If you are unable to print them out, please come by the box office when you arrive at the theatre and we will print them out for you.
- Can I purchase tickets over the phone?
Yes. The box office phone # is (919) 832-9997. Please be patient with us in returning your call, as the box office is staffed part-time, often by volunteers. For immediate needs, feel free to email <firstname.lastname@example.org>
- Do you offer a Group Discount?
Yes. Groups of 10 or more qualify for a group discount.
Group Tickets in the Kennedy:
All seats are GENERAL ADMISSION: $22 + tax (= $23.49)
Group Tickets in the Fletcher:
Orchestra: $40 + taxes/fees = $42.70
Balcony: $32 + taxes/fees = $34.16
- What is the minimum age to receive a Senior Discount?
65 years of age.
- How can I find more information about the shows in the season?
Information about each of the shows in the 2015 Season can be found on the homepage, as well as on then 2015 Season page. There you will find a synopsis, ratings, and other information relevant to the show.